Returns & Exchanges

At BKIND, we want you to love your skincare routine as much as we do, which is why we offer a 30-day window for returns on products that don't meet your expectations. Our goal is to ensure your skin stays happy and healthy while maintaining our commitment to sustainable beauty.

1

Initiate Your Request

Contact our customer care team within 30 days of receiving your order with your order number and the reason for the return.

2

Prepare the Package

Ensure the product is at least 50% full and securely packed in its original eco-friendly packaging to prevent damage during transit.

3

Ship It Back

Affix the prepaid shipping label provided by our team to your parcel and drop it off at any authorized postal service location.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund or store credit within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing